Too many middlemen disconnects you from patients.

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Lost in Transition Telephones
Lost in Transition

Treating rare disease shouldn’t be like a bad game of telephone, with each step generating chaos and confusion. Patient adherence suffers, quality of care diminishes, manufacturers miss out on vital feedback and cost goes up. But imagine if you could cut past all that. We did.

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Mission & Values

We exist to help life science companies do the most important job in the world—make people healthier

Our Mission at DLSS

DLSS was created with the belief that a new therapeutic model was emerging in response to converging trends. Trends empowered by healthcare consumerization, emerging technology, increasingly sophisticated analytics and advances in precision medicine. We didn’t see a service provider out there that could help our industry make the transition from volume to value. One that viewed patient services as integral to therapeutic outcomes. One that understood the power of patient centricity. That’s why we created one. At DLSS, our mission is to more closely connect drug and device companies with their customers.    

Our Values

At DLSS, our values are more than words on a page. They describe our culture. A culture that’s kept us strong since 1858. And they define how we…

  • Do business
  • Work together
  • Live our lives

Caring: We act with empathy and respect for others.
Committed: We grow relationships with a long-term view.
Creative: We deliver innovative solutions that make the future better than the past.
Collaborative: We build and share knowledge.
Courageous: We’re willing to risk failure over inaction.